What’s it like working with Lighthouse Virtual Assistant?

It’s all very well telling you about my experience and what I can do but what do people who have worked with me have to say! Here you will find some testimonials from my lovely clients and previous colleagues: 



“Rachel spent a couple of hours with me recently to give me a tutorial on using Canva to help with social media marketing, we also looked at Hootsuite to enable me to schedule posts on several platforms and looked at MailChimp. I found this session really invaluable as I have been struggling to put together a professional looking flyer which I want to use to promote planned events. Rachel is extremely patient and takes time to explain everything in a professional manner. Highly recommend her services.”
Lisa Young
Director, UK Business Mentoring, Hythe

“Rachel Wall you are a superstar! I was trying to fathom out how to link MailChimp and Paypal and to be honest the instructions were, for me, a bit techinical, I tried, tried again and tried again.

“One phone call to Rachel explained my plight (I needed it done urgently) and as always met with a calm and ‘don’t worry leave it with me.’ I had to go out and then came home to an email to say it was all done. Thank you a million times, you are truly a superstar!”
Marion Morley
Your Life Soul Coach

“Rachel was such great support in a time where I needed help with my social media networks. I know how social media can be a bit of a minefield, but Rachel was always there to assist me and manage my profiles in a professional and timely manner. I can’t thank Rachel enough for helping me to get my business message out there! Thank you, Rachel. I highly recommend her social media services for your business too.”
Emily R Hughes
Transformative Numerologist and Creator of the Number Savvy System™

“I would really recommend the ‘can I pick your marketing brain’ package with Rachel.  The three hours we spent going over my current marketing approach and discussing ways to improve it was extremely helpful. Rachel was able to adapt the session to my particular requirements, an excellent listener and sounding board and full of ideas to help make my current marketing activity more efficient and effective.  On top of that, she is a lovely, positive and approachable person to have around so it was a thoroughly enjoyable working morning.”
Dani Cockburn
Food For Function

“I had a 121 session with Rachel from Lighthouse Virtual Assistant to help with my social media. Her hands-on and practical training style was excellent and really helped me to get plenty out of the session. I would recommend her services for anyone looking to get some assistance with their social media activity in a friendly and focused session.”
Karen Southon 
Kearsney Property Services

“I have worked with Rachel since 2016 and have always found her to be friendly, helpful and efficient. I trust the work she does and wouldn’t hesitate to recommend her.”
Linda Bishopp
Psychotherapist, Counsellor and Healer

“Rachel is a gem!! She has the patience of a saint helping me to feel more confident using social media to promote my online business. She is also great at advice on marketing as well as the mundane admin jobs which I don’t enjoy doing. I would highly recommend Lighthouse VA services.”
Jane Keet
Independent Arbonne Consultant

“Rachel from Lighthouse Virtual Assistant came to our office to give us a crash course in marketing. We found Rachel to be patient and very easy to work with and understand. She has given us a great platform on which to build our marketing skills and move forward our business. We highly recommend Rachel and Lighthouse Virtual Assistant. Thanks Rachel!
Kaytie Smith (Business Development & Accounts Manager)
Absolute Graphix

“Can highly recommend Rachel, very friendly, truly takes a care and interest in your business to help and support.”
Claire Turner
School News Group

“Rachel’s genuine, approachable, helpful and relaxed. She’s always smiling.”
Jane Unsworth

“I have found Rachel to be professional, reliable, creative and very knowledgeable about marketing and social media. Rachel always goes that extra mile to understand your business in order to promote it appropriately. She regularly posts on Facebook for me and I have every confidence in her. I would definitely recommend her and her services.”
Julie Murray

“A great customer experience! Rachel was flexible and responsive and gave me the tools that I needed to be able to utilise social media sites more effectively to promote my business.”
Diane Da Silva
Ultra Shape 3D-Lipo Clinic

“Rachel is very efficient and easy to work with. She is also very accommodating and recently when I needed something done quickly, with very little notice she just got straight on with it. It’s wonderful to have someone working for you who understands when something is urgent and needs attention.

“Rachel has many skills and is a blessing to a solepreneur who needs to free up some time to focus on clients instead of getting bogged down in Mail Chimp and Social Media.”
Aly Harrold
Public Speaking Coach

A video testimonial from Sophie Watson, Business Owner, Stress and Pain Management Therapist

“Rachel is very reliable and professional in her work, it’s very helpful to receive updates from her so that I can plan ahead and keep to deadlines. I would definitely recommend Rachel to anyone who requires the help of a VA for making telephone calls and scheduling calls for my own diary. Working with Rachel has taken away the stress of having to make phone calls that I always put off!”
Angela Garton
Body Evolution Formula

“I am so pleased I have Rachel from Lighthouse Virtual Assistant as my VA.  She is absolutely brilliant and saved me hours of work!”
Tracy May, Director, The Cleaning Fairy Kent

“I would definitely recommend Lighthouse VA.  Rachel was very professional and really helped with administration support I desperately needed. And thanks to Rachel I have since gained profitable business which I could not have done without her help.”
Laura Parsons, Company Owner, Covers for all Occasions

“Highly recommended.  Will definitely be using Rachel again the near future.”
Mia Aitchison, Younique by Mia

“First class service that goes that extra mile…fantastic.”
Paul Gardner, Health and Safety Solutions

“I would sincerely like to thank Rachel at Lighthouse Virtual Assistant for providing my Company with invaluable help and support regarding the transcription of meeting minutes.  The response to my call for assistance was immediate and offered an empathetic approach to my Company’s needs. Rachel has proven to be efficient, reliable and entirely flexible and I have been assured of confidentiality throughout.  We will definitely call upon the assistance of Lighthouse in the future and I wholeheartedly recommend Rachel and Lighthouse Virtual Assistant.”
Penny Mead-Topley, Company Director, Little Oaks Nursery, Kent


“I am very fortunate as I worked with Rachel for 10 years. Rachel is customer focused, delivers with attention to detail, is flexible in her approach and is utterly reliable.Rachel combines these qualities with her wide range of skills and experience to great effect. This coupled with her engaging attitude makes her a substantial asset to any enterprise.I am confident that through ‘Lighthouse Virtual Assistant’ Rachel and her colleagues will provide immediate and sustainable benefits to your business.”
Ian Procter MA, FInstLM, MAC.  Former Road Safety Manager, Kent County Council  and Proprietor at PeopleNET Personal Development

“I have known and worked with Rachel over the last 10 years. Rachel is a pleasure to work with, she is efficient, reliable and honest. An extremely effective communicator she is used to working to tight deadlines meeting them always. I have no doubt that the services provided by Rachel at Lighthouse Virtual Assistant will be an asset to any business.”
Judy Barrett, Managing Director, JB Market Research, Folkestone, Kent www.jbmarketresearch.co.uk

 “I loved working with Rachel we made a good, creative, fun and productive team for several years and I hope to work with her again in the not-too-distant future. Six words to describe Rachel: –Professional –Efficient –Reliable –Innovative –Hard-working –Personable. I highly recommend Rachel’s services to anyone who needs some fresh eyes on their business – PR, marketing, business admin – she’s got knowledge and experience in the lot.”
Katherine Meehan, former Communications Officer, Kent & Medway Safety Camera Partnership

“Although we haven’t worked together for a while, I have experience of Rachel’s working practices. When acting in a Press Relations role Rachel has led on delivering effective communications to promote road safety and casualty reduction messages to a wide audience, including engaging with hard to reach groups. This demands high levels of project management skill, as well as being an effective communicator. In addition Rachel always displayed a conscientious attitude to work with high levels of enthusiasm and literacy ability. Rachel is also clearly able to handle sensitive information with great care.I have always found Rachel to be reliable and trustworthy and a joy to work with.”
Steve Horton, Operations Manager and former colleague, Kent County Council




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