Meet the team

Meet the team you can work with to help grow your business


Introducing Rachel Wall, Director of Lighthouse Virtual Assistant…

Director Rachel Wall

Rachel graduated in 2000 from Staffordshire University with a degree in Radio, Film and Television and also has a Professional Diploma in Marketing from the Chartered Institute of Marketing. She started her working life at Pearson Television, London (now Fremantle Television) as a runner for the Disney Channel and then a Librarian (inputting show schedule data).

Rachel has since gained over 18 years experience in the PR and marketing industry as a Press Officer at Kent County Council and Communications Manager for a multi-agency (Kent Police led) Partnership.  During this role, Rachel wrote the annual marketing plan and advised senior management at board level on how it should be delivered.  She was also responsible for the large annual budget and a team of staff.

Rachel is highly competent at writing marketing plans, newsletters, press releases, creative briefs, organising high profile events and writing copy for articles and blogs. Her previous roles have led her to undertake radio, press and television interviews for both local and national media.

During her time as a Communications Manager, two of the teams’ campaigns won prestigious industry awards. Licence to Kill, aimed at young drivers, won a Chartered Institute of Public Relations Gold Award in the not for profit category. In 2006 I developed and project managed a campaign aimed at business drivers – Driving Business Safely – which went on to win A Prince Michael International Road Safety Award in 2012.

Presenting with the team at Kent Police

Presenting with the team at Kent Police

Now, having set up her own virtual assistant business, Rachel says:

“My aim is to help businesses increase their profile, reputation and brand through on and offline marketing (social media management, press releases, blogs, articles) and support them with the tasks that take them away from focusing on their core business but that still need to be carried out.

“I have many contacts in the industry so if there is something I am unable to help you with I can call upon these to get the work completed.”

Rachel is Leader of the Folkestone and Hythe Ladies Who Latte networking group, a national organisation supporting inspirational business women, and is also the Marketing Manager for the Mitrofanoff Support UK Charity

More details about Rachel’s work background can also be found on her LinkedIn profile so feel free to take a look and add her to your connections should you wish.

Here are a few press cuttings from work that Rachel has been involved in:
BBC News ‘A228 Cameras’
New website launched
BBC News ‘warning over motorway speed limit’


“I am very fortunate as I worked with Rachel for 10 years. Rachel is customer focused, delivers with attention to detail, is flexible in her approach and is utterly reliable.

“Rachel combines these qualities with her wide range of skills and experience to great effect. This coupled with her engaging attitude makes her a substantial asset to any enterprise.

“I am confident that through ‘Lighthouse Virtual Assistant’ Rachel and her colleagues will provide immediate and sustainable benefits to your business.”
Ian Procter MA, FInstLM, MAC.  Former Road Safety Manager, Kent County Council  and Proprietor at PeopleNET Personal Development

Introducing Jennifer Roording, VA support…

Jennifer has joined the LVA team

    Jennifer Roording, VA support

Jennifer joined the team in 2017.  As an example of how wonderful networking can be, Rachel met Jennifer at a local Ladies Who Latte group and when she said she was looking for someone to help with the growing workload Jennifer got in touch. Jennifer is on hand to help with any admin support that your business may need.

Jennifer, originally from Pennsylvania, USA, moved here to the UK in 1999 and completed a degree in business administration. Over the next 15 years, she held various sales, marketing and business development positions in Kent and London based companies within the technology, publishing, newspaper and education sectors.

Jennifer is now enjoying spending time with her young family and also runs a small business of her own.  Find out more about Jennifer

Introducing our graphic designers…
Brand Impact & Effective Design
Lighthouse Virtual Assistant provides full marketing support
including all areas of graphic design.
We collaborate with Howell & Hicks, a talented graphic design agency based in Deal, Kent.  
By working closely with our clients on their branding and design, we help them stand out from the crowd, attract new customers, and grow their business.
Creative services Include:
Company Logos & Brand Identity
Brand Guidelines
Business Cards & Business Stationery
Sales & Marketing Literature 
Social Media Assets
Website Graphics and Images
Exhibition Materials 
Press & Advertising 
Packaging Design
For examples of our work, visit
For help with your graphic design please contact 

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